You can contact us in the "contact" section of our website or by sending us an email to contacto@ecobijo.com and we will gladly answer your questions.< /p>

Once you have purchased a service in our store, we will have your contact information and we will call you by phone or we will communicate via email to schedule a meeting via Zoom (video call) where you will explain your order and we will start your project.

Yes, we have 3 guarantees that protect your decision: 1.-Satisfaction Guarantee (5 Days): You will have 5 days from your first meeting with us to evaluate our service and in case you do not wish to continue the process, you can request your full refund. 2.-Legal Guarantee: The proof of payment issued at the end of this purchase leaves you protected based on all the legal provisions defined by the Chilean Chamber of Commerce. 3.-Ecobijo Guarantee: In the architecture category, we will make sure that your home is always up to your dreams, for this we offer unlimited corrections in the design phase (preliminary project).

There are two ways to make payments on our website: 1.-Payment Market: through this platform you can access to pay for our services in up to 6 installments, cash price. 2.-Transbank: you can pay for our services with your debit and credit card (up to 24 installments charged with direct commissions from your bank).

You have to click on the service you want to hire (image), a window will be displayed with the description of all the services offered and you can buy using the "add to cart" button.

Para poder escoger una categoría, debes saber primeramente lo que necesitas. 1.-Si buscas primeramente el diseño de tu vivienda y conocer las medidas exactas del tamaño que tendrá tu proyecto, debes comenzar por "DISEÑO VIVIENDA", nuestros Arquitectos trabajarán tus necesidades y te orientaran en todo el proceso con apoyo técnico, legal y creativo de manera muy personalizada y dedicada. 2.-Si tu necesidad es poder comenzar la construcción de la obra gruesa de tu vivienda y/o regularizar tu vivienda debes escoger "DISEÑO DE OBRA GRUESA", en esta categoría podrás obtener todo lo relacionado al diseño de Arquitectura (explicada en el punto 1) y adicionalmente contarás con todo el apoyo técnico y teórico estructural para poder saber que dimensiones y características de materiales estructurantes debe contar tu proyecto para resistir sismos y cumplir con las leyes vigentes para asegurar tú Inversión. 3.-Si deseas contar con toda la información necesaria para construir completamente tu vivienda y obtener todo el respaldo técnico y teórico de cada especialidad necesaria para que cualquier jefe de obra o constructor sepa como debe formalizarse la ejecución de obra; Debes seleccionar la categoría "DISEÑO DE CONSTRUCCIÓN". A continuación te describiremos que especialidades con las que debes contar: Arquitectura Ingeniería Estructural Ingeniería Eléctrica Ingeniería Sanitaria Ingeniería en Energías Renovables

Our delivery times are: 1.-For Architecture projects, it takes approximately one month. But if you need more time to make changes in the design phase of your project (unlimited corrections), no problem, we will adapt to your times. 2.-For all engineering projects in our store, the term will be approximately one month, except for the "purchase per M2" category, since you can contract larger projects than our usual projects and the delivery will be defined as agreed with you.

Don't worry, in case your home exceeds the M2 chosen in your category, you will have the option of being able to cancel the difference of M2 in our "Buy x M2" category when we already have the design of your home in the final version. .

A FAQ (Frequently Asked Questions) section serves to quickly answer common questions about your business such as 'What are your hours?', 'Where do you ship to?' or 'How can I make a reservation?' FAQs are a great way to help people navigate your site and can even help you improve your site's SEO.